Privacy Policy — Woodstock Wardrobes

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The Woodstock Wardrobe Company is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and store your information when you contact us or use our website.

1. Who we are

Business name: Draks Ltd Trading name: The Woodstock Wardrobe Copany Address: Unit 221 Heyford Park , Upper Heyford , OX25 5HA Email: Contact@woodstockwardrobecompany.co.uk

We act as the “data controller” for the purposes of UK GDPR.

2. What information we collect

We only collect information that you voluntarily provide when you:

  • submit an enquiry through our website

  • contact us by email or phone

  • request information about our products or services

This may include:

  • your name

  • your email address

  • your phone number

  • details about your enquiry

We do not collect payment information through our website.

3. How we use your information

We use your information to:

  • respond to your enquiries

  • provide quotes or product information

  • manage our customer relationships

  • send marketing emails about our products and services

We only send marketing emails where we have a lawful basis to do so (see below), and every email includes an unsubscribe link.

4. Our lawful basis for processing

Under UK GDPR, we rely on:

Legitimate Interest

For contacting existing or previous customers about products or services similar to those they enquired about or purchased.

Consent

Where you have actively signed up to receive marketing communications.

You can withdraw consent or unsubscribe at any time.

5. Who we share your data with

We only share your data with trusted service providers who help us operate our business:

  • Squarespace (website hosting and email campaigns)

  • Google (Google Search Console and analytics tools)

These providers may process data on our behalf but cannot use it for their own purposes.

We do not sell or share your data with any other third parties.

6. Cookies and website analytics

Our website uses cookies to help us understand how visitors use the site and to improve performance.

We use:

  • Google Search Console to monitor website performance

  • Standard Squarespace analytics tools

These tools collect anonymous usage data such as page views and device type. They do not identify you personally.

7. How long we keep your information

We keep enquiry and customer information only for as long as necessary for business purposes, or until you ask us to delete it.

8. Your rights

You have the right to:

  • access the personal data we hold about you

  • request correction or deletion

  • object to marketing

  • withdraw consent

  • lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at Contact@woodstockwardrobecompany.co.uk

9. How to contact us

If you have any questions about this policy or how we handle your data, please contact:

Email: Contact@Woodstockwardrobecompany.co.uk Address: Unit 221 Heyford Park, Upper Heyford , Oxon OX25 5hA